Friday, August 14, 2020

Lesson 1 - The Learning Curve

Everyone wants to succeed.  As a business, we like making money and hate losing it.

This short course will take you through a journey of learning that is adventurous, exciting and, frankly, challenging.  It's filled with words and concepts that normal people do not use everyday, almost like learning a new language.


I've spent a lifetime reading, taking classes, attending seminars, researching, acquiring certifications and finally applying the principles and aiding companies and individuals accomplish their goals, objectives, understand how difficult learning these concepts are.  

Yes.  I feel your pain.

Lean Six Sigma is, made up of hundreds of concepts, ideas and practices.  This course touches upon what's discussed and used primarily.

If you were to go out into the streets and ask the question:  What is Six Sigma?  What do you think the normal person would say?



So, I developed this short course that will help you with the introduction process.  It's abbreviated but supported with YouTube videos that will help with retention.

Many of you have had conversations regarding Lean Six Sigma, especially those in management recognizing this as being Best Practice. Major corporations have implemented it as policy as it has proven to help them:

  • Become more competitive;
  • Increase sales and develop new markets;
  • Reduce cost and become more efficient;
  • Improves the skill of your workforce;
  • Use technology more effectively;
  • Reduce waste and improve quality;
  • Respond more quickly to innovations in your sector.
  • Unconscious Incompetence - You don't know what it is or how to do something you don't know.
  • Conscious Incompetence - You know what it is, but don't know how to do it.
  • Conscious Competence - You know what it is and how to do it, but have to focus to get it right and need help.
  • Unconscious Competence - You know what it is and how to do it as it is now second nature to you.

Lean Six Sigma is one of those Best Practices that began in manufacturing but now practiced in government agencies, hospitals, insurance companies, schools and retail.  It's come to the point that companies, large and small, are disadvantaged if they don't learn and implement these techniques.  Not only does it make them better in what they do, but their margins improve in which the bottom line, is what it's all about.

The following are two videos I put together that explains "competence" even further.  It provides a perspective on how to gauge a person's real knowledge.

Competence Part 1
Competence Part 2


Scientific management represents a degree of sophistication, that requires a competent staff; which means training.

This online course provides a good and reasonable start.

These series of classes will walk you through the fundamentals where you’ll be able conduct discussions and dig deeper into other methodologies such as Total Quality Management, International Organizations of Standards (aka ISO), and Agile just to name a few.

I’m not going to sugar coat this. Lean Six Sigma is not easy. It takes time, diligence and repetition.  A lot of it.

But you've got to start somewhere, and no better time to start than now, and we're going to look into Noel Burch's four stages of learning.  You're wondering why this is so important.  There's two reasons.  First, it's a process that makes sense.  Second, Lean Six Sigma is made up of concepts that require processes to accomplish goals and objectives.

My classes will use visuals and videos as much as I feel appropriate to help teach these ideas and, hopefully, promote retention, get you through a Conscious Competent level.  It would be cool if you're remember some of this stuff, right.